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Sales Engineer

Location: Charlotte, NC, United States
Date Posted:
ReqID: 23-VN8672


With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.   

WHY JOIN US: We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay: OTE $150K - $65K draw and UNCAPPED commissions!
  • Medical, Dental, Vision and Prescription coverage 
  • Paid vacation and holidays 
  • 401(K) match 
  • Life insurance, AD&D and long-term disability 
  • Tuition reimbursement 
  • Opportunities available nationwide 
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more 
  • Pet Insurance 
  • Legal Plan, and ID Theft Protection
Job Summary: The Sales Engineer serves as a liaison in the sales process when complex and technical equipment or services are involved.  
  • Consults with existing and potential clients to assess and understand equipment needs and systems requirements. 
  • Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers. 
  • Provides expertise and support to sales teams to communicate products, services, and client needs. 
  • Ensures that customer needs are met, which may include product modifications. 
  • Proposes improved materials or products to customers and explains benefits of changes. 
  • Provides support to customers and resolves problems with installed equipment. 
  • Prepares product orders and schedules deliveries. 
  • Assists with research and development of new products. 
  • Performs other duties as assigned.  
Required Skills/Abilities:   
  • Excellent verbal and written communication skills.  
  • Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences. 
  • Ability to apply engineering, technology, or other related principles to product sales. 
  • Excellent organizational skills and attention to detail. 
  • Proficient with Microsoft Office Suite or related software. 
Education and Experience:  
  • Bachelor’s degree in Engineering or field related to products and services being sold, preferred
  • 3+ years of industry based experience PREFERRED
Physical Requirements:   
  • Prolonged periods of sitting at a desk and working on a computer. 
  • Must be able to lift, up to 15 pounds at a time. 
Today, there are 25 different companies that make up the CoolSys family of brands. When you join CoolSys, you join a nationwide network of the country's best and most highly trained technicians. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! 
Connect with us on Facebook and on Twitter  
CoolSys is an EEO/AA/M/F/Vet/Disability Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  
Pre-employment background screening (criminal and MVR) and drug testing (including for marijuana) arerequired for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.   
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